GM Properties Revitalized a Costa Mesa Office Condo Association

Office Condo Association Sees Long-Term Success Through Capital IMPROVEMENTS and Financial Planning

In 2010, a Commercial Owner’s Association engaged GM Properties to take over management of its 20-unit office condominium complex in Costa Mesa, CA. The change in management was the result of years of poor communication and unaddressed maintenance issues under a previous management company. The board sought a more responsive and knowledgeable firm with hands-on experience in commercial property operations.

GM PROPERTIES’ STRATEGIC APPROACH

Immediately upon engagement, GM Properties identified a major deferred maintenance concern: the property’s aging HVAC system. To address the issue quickly and efficiently, GMP:

• Coordinated the evaluation and selection of a new HVAC vendor
• Oversaw the replacement of the system as a capital project
• Worked closely with the board to structure and implement a special assessment to fund the improvement
• Managed all communication with association members regarding project scope, costs, and timelines

GM Properties also provided consistent, clear communication with the board, establishing a proactive management style and building long-term trust.

RESULTS & CLIENT BENEFIT

Through financial coordination, capital project oversight, and improved governance support, GM Properties successfully stabilized the property and restored board confidence. Today, GMP continues to manage the Owner’s Association with a high-touch approach that reflects its deep understanding of the physical and financial requirements of commercial real estate.

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